FAQ Le Temps des Cerises
Return and Refund

Return and Refund

How do I return an item ?
What are the terms and conditions for returns ?
How long will it take to process a return ?
Will I have to pay costs to return my order ?
I have not received a prepaid label to return an item
How to make an exchange?

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The Cherry Team usually answers you during the day.

Or by telephone on : +33 4 86 06 36 11

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Our customer service is available in English and in French from Monday to Friday, from 9 am to 12:30 pm and from 1:30 pm to 5:30 pm.

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