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  1. FAQ Le Temps des Cerises
  2. Account and benefits

Account and benefits

  • How do I create an account?
  • I forgot my password
  • How do I delete my account ?
  • I’ve already set up an in-store customer account - how do I use my advantages on line ?
  • I have 20€ voucher, how can I use it ?
  • What are the privileges of our loyalty program ?
  • How much will I be refunded if I have benefitted from a loyalty discount on an item that I then return ?
  • How do I add my loyalty card to the Wallet?

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The Cherry Team usually answers you during the day.

Or by telephone on : +33 4 86 06 36 11

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Our customer service is available in English and in French from Monday to Friday, from 9 am to 12:30 pm and from 1:30 pm to 5:30 pm.


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